Shipping & Returns

Wyvern Creations LLC generally will ship your order by FedEx ground home delivery unless going to a business, or USPS Priority Mail if the product is small or not excessive value.  Most orders are processed within 48 hours of receipt of payment. Backordered items will be shipped as soon as they become available. Any backordered item can be canceled and the cost refunded provided the part is still unavailable and has not either been shipped, is in transit to Wyvern Creations, LLC, or is a special order item.

Returns should be made within 30 days from date of invoice.  Please contact us to process a return

Merchandise returned within 30 days from the date of invoice may receive full credit upon inspection. A 20% restocking fee will be charged after 30 days. NO returns after 6 months.

Credit or refunds will only be issued upon receipt and inspection of the returned merchandise in new condition and in original box

NO REFUNDS AFTER 3O DAYS or RETURNS AFTER 6 MOS.

Special order merchandise is NON-RETURNABLE.

Credit will not be issued under the following conditions:

a) Items were not purchased from Wyvern Creations, LLC

b) Items have been discontinued by the manufacturer.

c) Items that are defective, that have an issue that can be repaired or replaced under the manufacturers warranty, or that have been mounted or installed.

d) Item has been used, installed, fired, registered, or is not returned in the factory box or exactly as we shipped it out.  Items for returns have to be 100% re-sellable and in no way "used". 

Returns are subject to manufacturer policies. Some manufacturers charge a higher restocking fee, limit return times, etc. Sorry, we do not make their policies.

We are not liable for down time or damages due to misapplications, warranty issues, or delays in shipping or product availability.

Please read the owners manual or any additional information that comes with your purchase for manufacturers specific policies

Any modifications made to the bow that void the manufacturers warranty also void our ability to service your bow.  You void the warranty on your bow your on your own.

 

Disclaimer:

Wyvern Creations, LLC cannot be held liable for personal injury, or property damage due to the improper use of the equipment we sell. Guidelines for our products safe use are outlined in the owner's manual. Owners manual MUST be read prior to use and all guidelines followed.